Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, please review our return and refund policy below:
1. Return Period
You can return any product within 14 days from the date of delivery.
2. Condition of Products
To be eligible for a return, products must be unused and in their original condition.
3. Refunds
-
Refunds are processed after the product is received and inspected.
-
Shipping costs for returns are borne by the customer, except in cases of manufacturing defects.
-
In cases of a manufacturing defect, the full refund will be issued, including shipping costs.
4. Returns & Shipping
-
Customers are responsible for return shipping unless the product has a manufacturing defect.
-
Please ensure the product is securely packaged to prevent damage during return shipping.
5. Exclusions
All products are eligible for return if unused and in original condition. There are no exceptions.
6. Exchanges
-
Products with manufacturing defects can be exchanged for another product.
-
Please contact our customer support immediately to arrange the exchange.
7. Refund Timing
-
Refunds or exchanges are processed on the same day the product is received.
-
The customer will be informed and, if applicable, charged by the delivery agent for any eligible costs.